Payment & Escrow
Payment & Escrow
premial.eu uses a secure escrow-based payment system to protect both buyers and vendors in every transaction.
How Escrow Works
Step 1 — Buyer Pays: When an order is confirmed, the buyer transfers the full order amount to the premial.eu escrow account.
Step 2 — Vendor Ships: Once payment is confirmed in escrow, the vendor proceeds with production and shipment.
Step 3 — Buyer Inspects: Upon delivery, the buyer has an agreed inspection window to verify goods match the order.
Step 4 — Payment Released: Once the buyer confirms satisfaction, funds are released to the vendor. In case of disputes, our mediation process applies.
Accepted Payment Methods
Bank Wire Transfer (SWIFT/SEPA) — Primary method for all B2B transactions.
Bank details:
Beneficiary: Continental Export Import S.R.L.
[DE COMPLETAT — IBAN, BIC, Bank Name to be added]
Currency
All transactions on premial.eu are processed in EUR (Euro). Currency conversion costs are the responsibility of the buyer.
Dispute Resolution
If a buyer raises a dispute during the inspection window, our team mediates between buyer and vendor. Resolution options include partial refund, re-shipment, or full refund depending on the nature of the dispute.
Transaction Fees
[DE COMPLETAT — fee schedule to be confirmed]